Welcome to UP Support
We’re here to help you get the most out of UP. Whether you're a viewer or a vetted creator, our goal is to make your experience joyful, safe, and inspiring.
1. How do I join UP as a creator?
All creators are vetted for alignment with our mental health and safety standards. You can apply here: https://scrollhappy.com/apply
2. I found content that violates your guidelines. What should I do?
Tap the report button on the post, or email us directly at support@upapp.us.
3. I forgot my password or can’t log in.
On the login screen, tap “Forgot Password” and follow the instructions.
4. What kind of content is allowed on UP?
We’ve built UP to be positive by design. Read our content policy to understand what we allow—and what we don’t: https://scrollhappy.com/content-policy.
Reach out anytime:
Email: support@upapp.us
We usually respond within 24 hours.
UP is a next-generation social platform that prioritizes mental health, creativity, and real joy. No doomscrolling. No toxicity. Just content that lifts you up.
Learn more at: https://scrollhappy.com